Quality Training is a south-west based training company with a national client base.

Quality Training UK is dedicated to providing high quality, cost effective training to individuals and within organisational settings, particularly for those working with young people.

Recently updated this site now features an online booking system with payment gateway and other enhancements enabling them to trade more efficiently. This project has been a joy to work with and has evolved over time naturally with in such a way as to enhance their business.

http://www.qualitytraininguk.com/

Outline

When first introduced to the company the requirement was for this company to build an online presence. The client was unsure of what could be achieved online however the following were of key consideration -

• Streamline the booking process to enable customers to place bookings at any time
• Provide resources and reading lists for the courses
• Show availability and dates for the courses
• Market themselves effectively online

Requirements analysis

The courses Quality Training (QT) provide provide fall into two main categories, these being one or two day workshops and six month courses.

The courses are booked in advance of the starting date and may require references to be verified before booking confirmation. Users can send an order and references to QT without having to wait for forms to be sent to them. This fast tracks orders to QT and improves the flow of information.

Due to the nature of the information QT wanted to provide on the site, we recommended feeding the site information from a light-weight database. The longer text in this information should be WYSIWYG editable, to keep the quality of this information to an optimum.

The CMS we proposed should be easy to use with minimal instruction. This meant that we could keep costs down by enabling QT staff to manage their own content - leaving us to concentrate on the business logic of the site.

To enable QT to market online we proposed a full SEO analysis of the site. As their product is reasonably unique in the market place we felt that SEO would provide a good boost to enquiries.

Solution overview

This is a screen shot of the DBMS which enables QT to manage the database driven content on their site. This is done through a system which provides various views of the site through data grids.
		The left hand menu provides quick links to all the key information related to each of the courses being run. This includes information on the course, the venue, dates and resources. Event details, dates and venue information managed through the DYN DBMS .
The image, to the right, shows where the data grid links to the on-the-page editor to enable editing of copy held in the database as shown below.
		The database handles the following information Events date Event type (course/workshop) Event duration Venue Pricing structures Availability To further increase workflow an additional interface was provided to enable QT staff to alter the availability of every event date in one sweep.